Satisfaction Guaranteed: If you are not happy with photos for any reason, I will re-shoot at no charge or refund the full amount paid.
Scheduling: Please contact me by telephone (424-240-8388) or fill out the “Photo Check-list” from the download document above or from the Photo Check-list Page and e-mail to john (at) LA360 (dot) com, or have on-hand at time of session. Please sign and date the bottom of the check list.
Weather: Unless it is not safe to drive, I will schedule photo sessions regardless of weather conditions. Check the weather before you schedule to be sure the weather will be satisfactory for the photos you want. If weather predictions change after you’ve scheduled a session, please make every effort to give me at least 24 hours notice.
Payment: Please be prepared to pay at the time of the session. I take cash, check, and major credit cards (American Express, Visa, MasterCard, and Discover). Payments can also be made online via PayPal on the Payment Page. Returned check fee is $20.00.
Preparing the Home for Photography: Please provide “Preparing Your Home for Photography” from the download document above or from the Home Preparation Page to the owner so the home is ready for the session. If the home is not ready for the session when the I arrive, the full price of the photo session is due. It may help to know that I usually start with small rooms, such as bedrooms and bathrooms, and then photograph larger rooms, such as living room, kitchen, etc.
The Session: The homeowner or someone authorized by the homeowner (the agent) should be present at the session to give access to the home and to discuss any special considerations such as what should be included or excluded in photos. My goal is to provide 20 quality photos that include a front exterior, back exterior and all the major rooms such as living room, dining room, family room, kitchen, master bedroom, master bath and bedrooms. Powder rooms, small bathrooms, utility rooms or garages are not a shooting priority unless you give me direction otherwise. Any photo requirements not requested prior to or during the session will require revisiting the property at an extra charge.
Pets: Please make sure pets are contained during the session. Pets are never included in photos and need to be out of the way during the session.
Mileage: A mileage charge of $.55 per mile round-trip will be charged for addresses beyond 25 miles from Los Angeles City Hall based on Google Maps directions. Refer to the map below or get directions from Google Maps.
Cancellation Policy: If cancellation or rescheduling is necessary, please give 24 hours notice. If the home is not ready for photography when the photographer arrives, the full price of the photo session is due.
Photo Delivery: Once the photos are shot, they will be edited and optimized for quality and delivered to you via our web site within 24 hours. You will receive an e-mail with a link and instructions for downloading your photos.
Photo Rights and Usage: Photographer retains copyright to all photos. Photography sessions are not “Work for Hire.” All photos produced for the agent are licensed to that agent alone for all marketing associated with the current sale of the property in accordance with local MLS rules. No license is granted to any other parties. Any usage of the photos by a third party, including but not limited to architects, builders, stagers, designers, sellers or buyers is prohibited unless approved in writing by the photographer.
